Anni’s Privacy Policy

We respect and understand how important it is to protect your privacy while online. This privacy policy will explain how Anni uses the personal data we collect from you when you use our website.

What information do you collect when I register?
When you register with Anni we will use the information that you supply, like your name, and email address, to send you information via email about our products. We’ll only do this, however, if you choose to do so by subscribing to our newsletter.

How do we collect your data?
You directly provide Anni with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of the products.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.
• Engage with Anni on social media.
• Contact Anni by any means with queries, complaints etc.
• Enter prize draws or competitions.
Anni collects your data so that we can:
• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.

What data do we collect?
• your name, billing/delivery address(es), orders and receipts, email and telephone number.
• details of any complaints or comments made by email, via the online helpdesk or social media
• your order history and wish list choices, if you have an account with us
• information gathered by the use of cookies in your web browser
• technical information about your internet connection and browser, the type of device you use and your preferred language

Whenever we collect or process your personal data, we’ll only keep it for as long as is necessary for the purpose for which it was collected.

When Anni processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Marketing
Anni would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Anni from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?
Anni would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Anni for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Anni correct any information you believe is inaccurate. You also have the right to request Anni to complete the information you believe is incomplete.
The right to erasure – You have the right to request that Anni erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Anni restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Anni’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Anni transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@anni.wales

Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit www.anni.wales, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?
Anni uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Anni uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Anni uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Anni sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
The Anni website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Anni keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in August 2020.

How to contact us
If you have any questions about Anni’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@anni.cymru

Should you wish to report a complaint or if you feel that Anni has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.